WordPress retainers: the most dependable solution for small to midsized business growth

There are 3 WordPress Development Plans – Essential Plan, Performance Plan and Growth Plan. You can easily switch between them with a simple email.

Websites are like gardens: you build them, but then you need a gardener to maintain them because you want them to always look good.

You can build the garden as a one-off project and spend a whole lot of money in one shot. Or you can spend smaller amounts of money on a monthly basis and have your gardener work on it and adjust it as new ideas pop up in your mind.

As website builders with more than 1450 projects delivered, we can do both: build your website as a one-off project, or we can work with you over a longer period to deliver a great-looking website.

To answer your question, yes, we do work with finite contracts that start at $5,000 per project, in which case the hourly price we are using to estimate the project size is $1600/hour compared to $110 to $120/hour for retainer work.

However, customers who chose to build their one-off projects on a retainer instead of a finite contract:

1. Enjoyed discounts of up to 45%(!) due to better hourly prices.
2. Received top-notch  monthly personalized suggestions from the Outsourced CTO (your chief gardener 😉) on how to improve and keep the websites in good shape.
3. Lastly, they had websites that looked great both when they were shipped as well as months and years after that.

Yes, they roll over. If you ever decide to cancel, the rolled over hours will be lost but you can always use them before canceling.

Yes, your Outsourced CTO will allocate 1-2 hours per month to check your website against more than 22 criteria that include UX,  design, security, speed, technology updates and others, and will offer personalized improvement suggestions.

Besides that, our customers use the Outsourced CTO as their advisor when it comes to technical decisions to support their business goals.

The project communication goes via a dedicated email just for customers.
If you have a larger project, we can arrange a Slack workspace for real-time communication.
For those projects that require intense teamwork, we suggest running weekly standup meetings.
For very large, long-term projects, we might use a joint Kanban board to manage the tasks.

Subscription hours are meant to ensure our availability for you – the hours you pay via the subscription are evenly distributed across the month in order to ensure we can be available when you need us. Let’s say, for example, if you are on a 20h/month subscription, then we will allocate 5h/week for you on a preset week day that is convenient to you.

If you have a one-time project, the hours are allocated as soon as possible in bulk in order to deliver the project as quickly as possible based on our developer availability.

Yes, we will handle urgent tasks as well on a best effort basis, which usually means 1-2 business days. But rest assured: if there’s something truly urgent, we will have your back.

If you need more hours than the plan covers, you can purchase these as bundles of 10h at your hourly price.

The subscription is a month to month contract, so you can cancel it at any time with a 30-days notice. There’s no long-term lock in.

You can use the hours for support, advisory, SEO, strategy, development, Project Management and Testing.

Our team members have world-class coding experience. However, in those rare cases when you are not happy with our service, you can cancel the monthly payment. As simple as that.

One of the benefits of working with us is you’ll be getting US Quality at Offshore Prices.

The number one mistake people make when choosing a technical partner is to look at only the price and to assume that everything else is equal. It is not, and we can tell from dozens of customers who have come to us with partial digital projects, asking us to review the half-baked code, and to fix it.

Here are some other things to consider besides price when choosing a technical partner:

– The quality of code is not equal; you need secure and scalable code that respects coding standards
– The communication is not the same across all vendors; if you are like most of the folks we’ve worked with, you would certainly love to be kept in the loop regularly about how the project is progressing. We call this the Heartbeat.
– The ability to understand what you need, and to document it, is not the same. You need written proof that your thoughts and vision have been properly understood by your partner.
– The business advice that comes with our technical expertise is not a commodity. For more than 16 years we’ve been helping and guiding close to 500 entrepreneurs throughout their digital journey.

As an agency, we have the capacity to handle both small and large projects as well as to scale up as you need. We would love to help you with larger builds, so please reach out to your Customer Success Manager and let us know about your plans. You can request extra development days and get billed at the agreed upon daily rate for any spikes you may have.

Yes, you can use the support time on as many websites as you need.

Yes, we can help you configure and integrate other services in your website as part of the monthly retainer.

Currently, we have 15+ staff members, most of them working as employees and some working as dedicated contractors through their own legal entity. All of them have a long-standing relationship with us, are part of our internal team, and are bound to the same legal obligations as part of GDPR and company policies.

Yes, we can code your designs or perform any other coding-related tasks.

Yes, every project gets a dedicated Customer Success Manager, Developer, and Tester. Besides that, we keep backup developers in case the main developer needs to take a break or gets sick.

Yes, we can do that as well.