An old business mantra says that “the customer is the king.” I don’t think the customer is the king. My belief is that a balanced and fair working relationship where no one is the king, and both parties work together, is the best environment for delivering and receiving five-star customer service. I’ve learned and refined […]
Winter Is Coming This may or may not be a Game of Thrones reference, but it’s definitely the truth. Days are getting shorter, temperatures are dropping and soon enough we’ll start slipping on icy patches of sidewalk that nobody had time to defrost. With this in mind, let’s try imagining this for a moment: it’s […]
When we recruit somebody for a new position, we follow a certain process which so far yielded very good results. I’ve been honing on this process since I became an entrepreneur in 2003. Throughout the years I’ve interviewed more than 500 people using the steps outlined below. This process proved to be useful for positions […]
We’ve All Been There… Even You I don’t know about you guys, but I was very excited about my first job. I was finishing my freshman year of college and I wanted to work for the summer, so I started job hunting quite early on. And if there’s one thing I noticed, it’s that finding […]
Everybody makes mistakes. Maybe some of them might be small, like buying the wrong kind of milk, while others can be more serious, like forgetting to bring your gift to someone’s birthday party. Bottom line is that every single one of us makes mistakes. And to be honest, mistakes are not entirely bad. More often […]
Get Time on Your Side Our 7 Step Process for Monthly WordPress Retainer 1. A STRATEGIC MASTERPLAN We always start with a goal for your website and a master plan. If you are most of our clients, you’ve probably worked with other agencies and freelancers before. You know how confusing it is when your developer(s) […]
TL;DR This article is for those who are building a Marketplace Website and need help choosing an Escrow service for their project. Learn How To Buy If you are like most of the founders we talk to, you are probably here because you want to know how to build a secure marketplace so your clients […]
Wearing the right dress for the right occasion Let me ask you this: how would you feel if you had to run a marathon while wearing a two-piece suit or a dress? It’s quite likely you’d be annoyed at the unfairness of the situation because even if you are a good runner, you would still […]
Don’t Let This Be a School Project I hate school projects. Don’t you? Teachers always told us in school that doing a group project is supposed to teach you team-work and responsibility, but that’s not really the case, is it? Especially when you are paired with somebody you don’t really know. Now I’m not really […]
I have a friend who absolutely loves cooking. Every time she invites us over for dinner, she spends half her day preparing three different dishes plus dessert. And not only does she love cooking a lavish meal, but she also enjoys making everything from scratch: the sauces, the pasta, the bread – all of it. […]
A trip to the city of Rome Remember the first trip you ever planned for yourself? I sure remember mine. Ever since I was a kid, I knew that one of the first things I was going to do once I started making my own money would be to visit Rome – a city that […]
There’s nothing like reading to expand your horizons and see the world from a new perspective. We bet you heard this at least a hundred times by now, but it’s completely true. Reading is essential to enhance your creative thinking and get to know the mechanisms of the world we live in. Making it a […]